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Customer Success Mgr./ CSM

Customer Care Leader — Drive CX & Team Excellence

Job in Decatur, Macon County, Illinois, 62523, USA
Listing for: Consociate Health
Full Time position
Listed on 2025-12-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A reputable healthcare service provider in Decatur, IL, is seeking a Customer Care Supervisor to lead the call center operations. The successful candidate will supervise a team of service representatives, ensure high-quality customer experiences, and optimize departmental processes. A background in customer service and supervisory experience is preferred. Benefits include paid time off, insurance coverage, and a 401K plan with company matching.
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