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Customer Success Mgr./ CSM Bilingual

Bilingual CX Account Manager—Salesforce & JD Edwards Pro

Job in Decatur, Macon County, Illinois, 62523, USA
Listing for: Mueller Water Products
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading water utility solutions provider is seeking a Customer Experience Account Manager in Decatur, Illinois. The ideal candidate will have a strong background in customer service and inside sales, with bilingual proficiency in English and Spanish preferred. Responsibilities include managing customer experiences and providing reliable support, while demonstrating exceptional communication and time management skills. A Bachelor's degree in business or communications is preferred, along with experience in relevant software tools.
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