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Decatur Member Center Cashier
Job in
Decatur, Macon County, Illinois, 62523, USA
Listed on 2025-12-27
Listing for:
CEFCU Financial Services, Inc.
Full Time
position Listed on 2025-12-27
Job specializations:
-
Finance & Banking
Bank Customer Service
Job Description & How to Apply Below
Decatur ILtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
R3784
Apply to join Team CEFCU!
* CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!
* Demonstrates a strong, needs-based sales and service focus as defined and measured in the Member Center and Corporate Balanced Scorecards and Business Plans. Determines financial needs using a high impact questioning strategy, educates, cross-sells, and services members/potential members on CEFCU/CEFCU Investment Services (CIS) products and services. Reconciles daily Member Center cash operations. Has a broad understanding of CEFCU systems. Provides supervisory override on exception situations within established parameters of authority.
Analyzes negotiable items and items that require special endorsements. Complies with government regulations and CEFCU policies and procedures. Follows Instant OFAC procedures. Monitors, orders, and forecasts office cash usage, Mastercard gift cards, Personal Money Orders (PMOs), Cashier’s Checks, temporary checks, and Temporary Registration Permits (TRPs). Performs monthly and annual self-audits. Demonstrates proficient knowledge of Microsoft Office software to maintain various reports such as Teller Balancing and Cash Flow spreadsheets.
Audits and maintains Automated Teller Machines (ATMs). Operates and maintains currency counter, coin sorter, and coin wrapper. Resolves member complaints and problems. Assists in Member Center scheduling and re-deploys staff within the office to meet business needs. Serves as a role model and leader for Member Assistants. Runs and balances teller drawer. Complies with vault security limits and dual control standards.
Demonstrates a thorough understanding of CEFCU Robbery Procedures. Oversees and/or completes on-the-job training for Member Assistants and back-up Cashiers.
Hours:
Monday - Thursday 8:45 a.m.
-- 5:15 p.m. Friday 7:45 a.m.
-- 5:15 p.m. Saturday 7:45 a.m.
-- 12:15 p.m.
Required:
* High school diploma or equivalent.
* May be required to register with the Nationwide Mortgage Licensing System and Registration (NMLS) to comply with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act).
* Acquire and maintain proficiency in CEFCU mainframe applications and the following third party systems such as Credit Bureau for Debit Cards, Instant OFAC, VSoft, Speeedview, Card Wiz, True Checks, Evolve, Q2 Assist, and Checksystems.
* Acquire and maintain a thorough understanding of all Federal and State Regulations governing Financial Institutions through the success completion of the formal Member Service Representative Cashier Module within one year, including required continuing education related to the Bank Secrecy Act.
* Thorough understanding of all Member Assistant functions including technical knowledge of TES transactions.
* Demonstrated relationship building, sales and service skills and a thorough knowledge of CEFCU products and services.
* Successful completion of Disaster Recovery training.
* Familiarity with ATM operations.
* Minimum of one year of Member Assistant or commensurate experience.
Preferred:
* Applicable college courses and/or commensurate experience.
* Thorough understanding of all Member Service Representative functions, including knowledge of
* Consumer Loan Origination (CLO) system.
* Member Service Representative experience.
* Ability to perform Notary services.
** Summary Pay Range
** The pay range for this position is $19.71 - $23.17.### ###
* Compensation offered may vary based on skills and experience. Please note that salary is only one component of total compensation at CEFCU.*#
** Benefits
* *** Financial
* * Merit-based raises
** Health and Welfare
** Generous paid time off (Holiday, Personal or Sick Time, Vacation)
Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP) Flexible Spending Plan (Medical Reimbursement…
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