Student Loan and Grant Coordinator

The position assists the Director of Financial Aid in the office of Student Financial Services (SFS), a one-stop‑shop that provides the primary, first‑line consultation to students and families, as well as employees regarding financial aid issues. The Student Loan and Grants Coordinator will be responsible for the management of all University educational loan and Federal Pell Grant processing and retrieval/reconciliation of student financial data from the Department of Education in order to administer Federal Title IV student aid and related program.

This position is also responsible for ensuring compliance with federal and state regulations with both programs.

This position does not have supervisory responsibilities in accordance with the organization’s policies and applicable laws.

To perform this job successfully, an individual must be able to succeed in a result‑driven professional organization. Maintaining professional performance, demeanor, team‑approach and focus on results while working under pressure in a dynamic environment. Customer, budget, quality, and delivery conscious mindset. Ability to establish priorities, work independently with minimal supervision and facilitate teamwork. Highly organized, with the ability to plan, execute and multitask to meet deadlines with accuracy and attention to detail.

• Bachelor’s degree preferred or equivalent professional experience.
• Five years of pertinent experience working in data management and reconciliation with customer service. Preferably student financial services, in a higher education setting.
• Familiarity with computerized accounting/administrative and student information systems;
  Banner experience helpful.
• Proficiency with spreadsheet, word processing, database, and other PC‑based software tools.
• Strong analytical, organizational, inter‑personal and management skills.
• High ethical values and integrity to handle confidential information.
• Knowledge of federal (Title IV) and state regulations related to financial aid helpful.
• Ability to prioritize in a complex environment, while successfully managing multiple projects and deadlines.
• Strong customer service and problem resolution skills.

Applicants should submit a cover letter, resume and contact information of three professional references to Tim Marten at tmarten.