Care Coordinator

Job Details

• Job Location: Community Health Improvement Center - Decatur, IL 62521
• Education Level: High School
• Salary Range: $15.00 - $20.00 Hourly
• Job Category: Health Care

The Care Coordinator works along side the Chief Nursing Officer to manage transitions of care between facilities, Crossing Healthcare, and other specialists. This team will work closely with the medical records department.

None.

• Process referrals/diagnostics/prior authorizations within outlined workflows
• Ensure therapeutic relationship with patients to encourage patient to be active participant in their care
• Ensure referrals/diagnostics are completed, results returned, and follow up care coordinated in a timely manner
• Maintain referral site spreadsheet
• Obtain prior authorizations as needed and access to respective prior authorization portals
• Schedule diagnostics
• Complete Confer Med electronic referrals
• Process monthly DMH lung screenings
• Act as a liaison with local hospitals and maintain relationships with insurance companies and specialist offices
• Other duties as assigned

• Effective Communicative/Speaking Skills
• Effective Writing skills
• Effective logic, reasoning and critical thinking
• Proficiency in use of telephone, computer, and photocopier
• Strong organizational and interpersonal skills
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
• Ability to manage multiple and simultaneous responsibilities
• Maintain patient confidentiality at all times
• Comply with all organizational policies and standards regarding ethical business practices
• Complete annual education requirements
• Ability to have crucial conversations with staff and peers to ensure team members are held accountable and to ensure clear communication across the organization.

• High School diploma or equivalent.
• Health education experience preferred.
• Healthcare Office

• Moderate physical exertion including frequent walking, standing, bending, reaching and carrying moderately heavy loads (up to 25 lbs.)
• Ability to work in conditions that include exposure to blood, bodily fluids and tissues, contagious diseases and/or other potentially hazardous materials