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Desktop Support Specialist
Job in
Decatur, Macon County, Illinois, 62523, USA
Listed on 2026-01-01
Listing for:
Kodeva LLC
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Job Title:
Desktop / IT Support / Service Desk / Field Services Support
Location:
Decatur, IL
Job Description:
Required:
- OS Installation with SCCM
- Application Installation through SCCM and In Tune
- ITSM Ticketing Tools and Concept
- Printing related knowledge
- Active Directory
- Mainframe Printing
- Experience working on ticketing tool
- Manage SLAs, set priorities, and assign tickets to other groups
- Familiarity with ITSM processes (Incident, Request).
Software/Methods for User Communication— software or methods do they use to communicate with users
End User Computing (EUC) Network Support Troubleshooting— Able to describe their experience or approach to troubleshooting network issues. ITIL Infrastructure Knowledge. Cloud Services#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
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