Reset Representative DECATUR; Primary
Listed on 2026-01-12
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Retail
Retail Associate/ Customer Service, General Retail, Retail Sales, Customer Service Rep
Reset Representative DECATUR (Primary) and surrounding area
Location:
DECATUR, IL, US 62521
Join the team at Heartland Coca-Cola Bottling Company!
Days/Hours of Work:
Monday-Friday; 7am to 4pm.
The Reset Representative performs resets and/or rack or display placements as designated by pre-established plan‑ograms.
Job Responsibilities- Set and/or reset stores using established plan‑ograms at customer locations either individually or as part of a team.
- Makes decisions and presents workable solutions as issues arise during reset activity to ensure customer satisfaction. For example, recreating the plan‑ogram onsite if improvements or adjustments are needed.
- Ensures package, brand, tagging, and appropriate pricing are reflected in the store sets.
- Provides adequate communication to the customer on changes to the store because of reset activity and is responsible for meeting retailer needs before and after the reset.
- Works collaboratively with team members when organizing the reset activities during store resets. Treat teammates with respect and courtesy, valuing the diversity of perspectives and skills within the team.
- Maintains a safe and unobstructed work environment during reset activities. Secures company assets, tools, and equipment. Adheres to the safety policies and guidelines.
- Performs other duties as directed including merchandising, assisting with delivery, working in the warehouse, and other similar work as requested.
- High School Diploma or GED required.
- Minimum of one year of work experience required.
- Prior experience in inventory or purchasing required.
- Familiarity with beverage industry and distribution center operations preferred.
- Experience with Excel preferred.
- Prior experience using a forklift, pallet jack, or high loader preferred. Ability to obtain PIT (Powered Industrial Truck) certification upon hire is required.
- Valid Driver's License, current vehicle liability insurance, and driving record within policy guidelines, including no major violations within the last three years.
- Class‑E Driver’s license required (Missouri drivers/locations only).
- Speaking:
Constantly (investigates, negotiates, recommends, reports, etc.) - Acute Vision:
Constantly (observing both near and far, reading documents) - Typing:
Frequently using electronic devices for day‑to‑day business (email, reports, instant messaging, texting) - Mobility:
Frequent travel throughout customer locations (walking in backrooms, aisles, greeting customers) - Bending/Squatting:
Frequently (looking in racks at all levels, ordering product, counting cases, checking dates) - Lifting:
Frequent—Lift 20 lbs. or less (full cases of product and racks, displays, etc. for POS) - Pushing/Pulling:
Frequent use of manual carts - Travel:
Frequent travel between customer locations
Heartland Coca‑Cola Bottling Company produces, sells, and distributes the highest quality and best‑tasting Coca‑Cola and Monster Beverages across the states of Kansas, Missouri, and Illinois. Our brand offerings provide multiple beverage options in non‑alcoholic categories, including sparkling soft drinks, water, ingredient‑enhanced, isotonics, tea, energy, juice, coffee, and nutrition. We value our people, customers, and community, which drives our passion to work and win together as a team.
Benefits and Other InformationWe offer a competitive benefits package to full‑time employees, including medical, dental, and vision insurance, life insurance, 401(k), paid time off, wellness programs, and tuition reimbursement. Part‑time employees are eligible for paid time off, 401(k), and tuition reimbursement.
Pre‑employment background check is required.
Heartland Coca‑Cola is an Equal Opportunity Employer (EOE), and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and any other class protected by law. Veteran friendly.
Disability Accommodation for ApplicantsHeartland Coca‑Cola is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our online application system because of a disability, you may contact us at the following email address and phone number: or (316) 858‑8726.
This email address is reserved for individuals who require an accommodation due to a disability only. The Heartland Coca‑Cola representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.
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