General Theatre - Decorah
Listed on 2026-10-31
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Entertainment & Gaming
Event Staff/ Venue Crew, Customer Service Rep -
Customer Service/HelpDesk
Event Staff/ Venue Crew, Customer Service Rep
Fridley Theatres is looking for friendly, dependable, and enthusiastic individuals to join our teams at theatre locations throughout Iowa and Nebraska!
Our General Theatre Staff members play an important role in creating a welcoming, enjoyable, and memorable movie going experience for every guest.
Positions may include Box Office Attendant, Concession Attendant, Ticket Taker, Usher, and other general theatre responsibilities. We are looking for individuals who enjoy working with the public, providing excellent customer service, working as part of a team, and learning new skills.
No previous experience is required! We welcome applicants ages 16 and older, including students looking for their first job.
Part-time and seasonal opportunities are available at select locations. Scheduling varies by location and business needs, with evening, weekend, and holiday availability often required.
Essential Duties and ResponsibilitiesResponsibilities may include, but are not limited to:
- Greet guests in a friendly, welcoming, and professional manner.
- Provide excellent customer service and assist guests with questions or concerns.
- Sell movie tickets and concession items using point-of-sale systems.
- Prepare and serve concession items while following food safety and cleanliness standards.
- Accurately handle cash, process payments, and provide change.
- Check tickets and assist guests in locating their auditoriums.
- Clean and prepare auditoriums between showtimes to ensure a comfortable guest experience.
- Maintain cleanliness and organization throughout the theatre, including concession areas, lobbies, restrooms, and auditoriums.
- Assist with opening and closing duties, including cleaning and restocking supplies.
- Work collaboratively with team members and follow directions from theatre management.
- Perform other duties as assigned to support daily theatre operations.
- Must be at least 16 years of age.
- Possess a friendly, positive attitude and a commitment to excellent customer service.
- Ability to work effectively as part of a team and follow instructions.
- Demonstrate dependability, punctuality, and a willingness to learn.
- Possess basic math skills and the ability to accurately handle cash transactions.
- Ability to communicate effectively with guests, coworkers, and management.
- Availability to work evenings, weekends, and holidays based on scheduling needs.
- Ability to stand and/or walk for extended periods throughout a scheduled shift.
- Ability to lift and carry up to 35 pounds, depending on assigned duties.
- Ability to perform routine cleaning, bending, reaching, and other physical activities associated with theatre operations.
At Fridley Theatres, we offer a fun, supportive, and team-oriented work environment with opportunities to gain valuable experience and develop new skills.
Employee perks may include:- Free movies for employees and a guest.
- Discounts on concession items.
- Flexible scheduling based on business needs.
- On-the-job training and development.
- Opportunities for career growth and advancement.
Whether you're looking for your first job, part-time employment, or an opportunity to grow, Fridley Theatres offers a welcoming environment where you can make a difference in our guests' movie going experience.
Positions, scheduling, and employment opportunities may vary by theatre location.
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