More jobs:
Floor Staff
Job in
Dedham, Norfolk County, Massachusetts, 02026, USA
Listed on 2025-12-01
Listing for:
Rock Spot Climbing
Full Time
position Listed on 2025-12-01
Job specializations:
-
Customer Service/HelpDesk
Recreation & Leisure, Customer Service Rep
Job Description & How to Apply Below
The Floor Staff at Rock Spot Climbing are responsible for delivering outstanding customer service to members and guests. Floor Staff also are responsible for ensuring a safe and fun environment for our customers through instruction and group facilitation. They complete these duties under the supervision of a shift supervisor.
Our team members are dynamic individuals who are on board with our Mission and Core Values, noted below.
Roles and Responsibilities
- First Class Customer Service - Make customers of all levels of experience feel welcome.
- High Quality Instruction - Provide orientations, belay instruction, and belay services for members and guests.
- Safety Evaluation - Monitor the climbing floor for potential safety hazards and regularly evaluate customer belay skills.
- Meticulous Maintenance - Maintain the quality of the climbing product by performing necessary route maintenance tasks as needed.
- Constant Cleaning - Maintain a welcoming environment by cleaning customer and staff focused areas throughout your shifts.
We are looking for
- High school Diploma or equivalent preferred
- Punctual and reliable
- Previous indoor rock climbing and belaying experience
- Safety conscious
- Previous experience working with children
- Customer service and sales experience
- Outgoing, friendly personality
Must be able to lift and move up to 50lbs
Rock Spot Climbing Mission Statement:
At Rock Spot Climbing we provide a positive climbing experience for all.
Rock Spot Climbing Core Values
- Promote Climbing to All Ages, All Abilities
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