HyperWellness Representative
Listed on 2026-01-02
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service -
Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.
We are looking for candidates for full time and part time including weekends at our Hingham and Dedham locations. Here is your chance to work at Restore Hyper Wellness, one of the fastest growing companies in America. We train you to become part a dynamic team to help people feel their best.
We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services that have shown results, we strive to make our customers feel better every time they visit, and hyper stimulate the body’s natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.
Restore Hyper Wellness + Cryotherapy is seeking a friendly and motivated Hyper Wellness Representative to add to our location. This person will be the first person our clients may meet and should be able to provide excellent customer service to each and every guest who comes through our door.
Responsibilities- Maintaining a professional and courteous relationship with every client
- Answering the phone and returning voicemails
- Booking, rescheduling and canceling appointments
- On-boarding new clients, obtain waivers, and create Client Profiles in our POS
- Checking-in and retailing out customer sessions on our POS
- Greeting customers and ushering them to their service of choice
- Administering all non-medical and non-specialty services
- Providing service tours, selling packages & memberships
- Executing opening and closing duties
- Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
- Educate clients on all Restore modalities
- When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts
- A love for health and wellness
- At least one year of customer service experience in a retail/service environment.
- Availability to work weekends.
- Competitive hourly wage
- Monthly performance based commission opportunity
- Flexible schedule in a fun work environment
- Access to complementary and discounted in-store services
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