Medical Discharge Planner

Posting Date: 12/15/25

Position Title: Medical Discharge Planner

Grade: 15

Salary Range: $63,819.32 - $79,501.92

Status: AD-Tech

The Medical Discharge Planner for the Norfolk County Sheriff's Office is responsible for ensuring continuity of care, securing health insurance coverage, and coordinating post-release medical and behavioral health services for incarcerated individuals. This position oversees the planning, development, and facilitation of discharge-related services to ensure that individuals leaving custody are properly insured and connected to appropriate healthcare and community-based support services.

The goal is to support successful reintegration and improve reentry outcomes. The Medical Discharge Planner shall adhere to the Department's Chain of Command policy and operate within the Administration Division under the direction of the Assistant Deputy Superintendent of Health Services.

Statement of Responsibilities:

• Maintain Certified Application Counselor (CAC) status with Massachusetts Health (Mass Health) and serve as the Lead CAC for the facility.
• Assist incarcerated individuals with confirmed release dates in applying for, enrolling in, or renewing health benefits through Mass Health.
• Assist in the planning and implementation of the new 1115 Waiver requirements with Department leadership.
• Track offenders under the CAA mandate and collaborate with internal divisions and partners to ensure compliance.
• Coordinate pre-release Medicaid services for eligible individuals in accordance with the Massachusetts Medicaid Section 1115 Demonstration Waiver, which provides coverage for certain medical and behavioral health services during the 90 days prior to release.
• Collaborate with reentry staff, specialty courts, residential treatment programs, and the Department of Mental Health to address insurance needs and coordinate post-release health appointments.
• Develop comprehensive discharge plans to ensure individuals are prepared for community reintegration, including scheduling medical, behavioral health, and mental health services such as Primary Care Provider (PCP) visits, behavioral health services, and Medication for Opioid Use Disorder (MOUD).
• Establish, maintain, and track relationships with external agencies, healthcare providers, behavioral health organizations, and reentry stakeholders to facilitate referrals and continuity of care.
• Maintain confidentiality and accuracy of all medical records in compliance with federal and state laws.
• Prepare and submit required documentation, reports, and data accurately and on time to the Norfolk County Sheriffs Office (NCSO), Department of Public Health (DPH), and Mass Health.
• Ensure all documentation and practices comply with the standards of the American Correctional Association (ACA), National Commission on Correctional Health Care (NCCHC), Massachusetts Department of Correction (DOC), and Norfolk County Sheriff's Office policies and procedures.
• Demonstrate flexibility in work schedule to meet the needs of the facility.
• Perform all other duties assigned by the Sheriff or their designee.

Physical Requirements and Job Characteristics:

Communication skills
Constant business contact with people
Frequent communication of data
Occasional direction, control and planning activity
Occasional influencing people about ideas or things
Constant precise attainment of set standards and/or policies
Frequent making generalizations, evaluations or decisions based on measurable or verifiable criteria
Frequent dealing with people beyond giving and receiving instructions
Occasional performing under stress
Occasional standing
Occasional walking
Limited supervision (must be highly autonomous; show much independence)
Variably-paced

Hours of Work:

40 hours per week. These hours may vary according to the needs of the Correctional Center and may be set by the Sheriff or his designee.

Location:

Norfolk County Sheriff's Office
200 West Street
Dedham, MA 02026

Benefits:

• Massachusetts State Retirement Plan
• Deferred Compensation Plan
• Paid Holidays/Comp
• Stipends for Longevity & Fitness

Qualifications:

• Must possess a valid Massachusetts Driver’s License
• Must have a minimum of an Associate’s Degree
• Must be a Certified Application Counselor (CAC)
• Minimum 1 year correctional or judicial experience
• Must have a strong understanding of MA Health system
• Proven experience in building partnerships within the community
• Demonstrated ability to coordinate a varied number of diverse projects to accomplish established goals
• Must have strong organizational and communication skills

Position requires frequent communication of data with various criminal justice agencies and departments.

Please submit cover letter, current resume and NCSO employment application to Sashell Thebaud, Human Resources Department 200 West Street, Dedham MA 02026, fax , or via email (Use the "Apply for this Job" box below).

NCSO is an affirmative action/equal opportunity employer.
M/F/D/V
All applicants meeting minimum entrance requirements will be considered for this position.

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