Licensed Optician

Full Time
- Monday
- Friday 8:30am - 5 pm
About Medical Eyeglass Center (MEC)

At MEC, we partner with leading medical/ophthalmology practices to provide patients with high-quality vision care and eyewear services. Our employees work directly inside medical offices, helping patients select and fit eyewear while creating a positive, professional experience. We pride ourselves on accuracy, customer service, and a patient-first approach that sets us apart.

Position Overview

MEC is seeking a skilled, patient-focused Optical Associate to join our team. In this position, you’ll play a key role in the successful operation of the optical dispensary, deliver outstanding service, and work closely with both patients and clinic staff. This is a great opportunity for someone who enjoys combining technical expertise with patient care in a supportive and professional setting.
What You’ll Do

• Provide patients with an outstanding eyewear experience, from selection to fitting and adjustments.

• Accurately process and complete orders through MEC’s point-of-sale systems.

• Maintain detailed records of prescriptions, orders, payments, and insurance claims.

• Review and track lab orders to ensure timely and accurate completion.

• Submit insurance claims, post payments, and follow up on outstanding receivables.

• Dispense prescription and non-prescription eyewear (and contact lenses where applicable.)

• Assist patients with eyewear adjustments, repairs, and cleaning.

• Maintain frame inventory, keeping displays organized, clean, and fully stocked.

• Review daily patient schedules to anticipate volume, insurance eligibility, and sales opportunities.

• Support in-office promotions and marketing materials.

• Build positive working relationships with providers, technicians, and administrative staff.

• Maintain a professional and welcoming environment for patients and staff.
What We’re Looking For

• A friendly, professional, and patient-focused personality.

• Ability to read and interpret spectacle prescriptions (and contact lenses where applicable).

• Skilled in eyewear fitting, adjustments, and repairs or willing to learn.

• Strong customer service and sales skills, including handling objections.

• Clear and professional verbal and written communication.

• Proficiency with MS Excel, email, and insurance portals (preferred).

• Strong organization and time management skills.

• Team-oriented with the ability to build effective relationships.

• Attention to detail and problem-solving mindset.

• Receptive to feedback and committed to continuous learning.
Requirements

• High School Diploma or GED

• RDO License and Minimum 6 months of experience in optical

• Knowledge of frame adjustments and frame repairs

• Experience taking accurate measurements (PD, seg height, optical center)

• Familiarity with optical lab processes and lens types (single vision, bifocal, progressive)

• Experience reading lenses using manual lensometer

• Ability to handle insurance eligibility checks and authorizations

• Strong attention to detail and accuracy when filling prescriptions

• Ability to multitask in a fast-paced environment

• Basic computer skills and experience with EHR or optical POS systems
Job Type: Full-time
Benefits:

• 401(k)

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Employee discount

• Paid time off

• Referral program

Compensation details: 36-38 Hourly Wage

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