Registered Dietician,Assistant Food Service Director Job Dedham area,Massachusetts USA,Healthcare

Registered Dietician, Assistant Food Service Director

Manages and provides guidance for Food and Nutrition Services Department
Initiates and maintains positive relationships with co-workers/associates in an effort to build a strong team. Communicates with Director of Clinical Nutrition, Food and Nutrition Services Director and staff members to ensure high quality food service for our patients.
Develops, facilitates, and monitors the process for customer service and patient satisfaction improvement initiatives and suggests new methods that lead to better service. Identifies and implements changes as needed to ensure continual improvement in patient services to meet the department’s patient satisfaction goal.
Ensures all policies and procedures for Patient Food Service are implemented and maintained. Including proper operation of IT systems, e.g. DFM.
Completes all required ABM Healthcare Support Services weekly and monthly reports in a timely manner; presenting information to be submitted in a neat and professional format.
Develops/coaches department associates to ensure fullest potential is reached by providing feedback, suggesting ways for them to improve skills or build relations with peers, hospital staff, patients and customers.
Promotes and drives departmental TQM/Customer Service initiatives; makes rounds with patients to assess if their meal service expectations are being met and implement service recovery as needed.
Proactively report pertinent feedback to FNS Director in a timely manner.
Directs staff on the proper of all supplies/equipment within the patient services area; notifies maintenance of equipment in need of repair and/or works with outside contractor; take corrective action as needed until equipment operable.
Work in conjunction with buyer to order food, supplies and equipment as needed, staying within budget.
Monitors training programs to ensure compliance and completion within given time frames; conducts in-service training as required.
Follows Universal Precautions/Infection Control Procedures.
Demonstrates understanding of HIPAA Privacy Act; maintains confidentiality of patient information.
Actively participates in customer service improvement initiatives and suggest new methods that lead to better service.
Works closely with Executive Chef to ensure continuous communication regarding the menu, costs and availability of products for the patient services operation.
Develops and implements cleaning schedules, completes sanitation inspections and develops reports for FNS Director.
Ensures temperature records for food, coolers and freezers are completed and filled per policy and procedure.
Develops Patient Services staff schedules within budgeted master schedule. Monitors staffing daily ensuring all positions are filled; moves staff/adjust schedules as needed to maintain service.
Documents employee report offs and reports occurrences to FNS Director.
Demonstrates ability to work and complete all job tasks for all kitchen and tray assembly positions, especially the automated operation (DFM); works in absence of staff to maintain services, if needed.
Assists in hiring and training new employees – interviews candidates for Patient Services positions.
Ensures that all food items are visually inspected and tasted prior to the start of each meal patient meal service; ensures proper action is taken if any items found to be below standard.
Conducts daily shift huddles with patient services staff. Verifies all food temperatures, portioning and placement of items on trays.
Monitors tray assembly (tray line) operation, food production, sanitation and safety; identifies problems and directs staff to corrective action to resolve and prevent reoccurrences.
Ensures all opened/leftover food is stored…