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Hotel Operations & Guest Experience Manager

Job in Dedham, Norfolk County, Massachusetts, 02026, USA
Listing for: Island Hospitality Management, LLC.
Full Time position
Listed on 2026-10-10
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Hospitality & Tourism, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 75000 - 90000 USD Yearly USD 75000.00 90000.00 YEAR
Job Description & How to Apply Below

Island Hospitality Management, LLC. is seeking an Operations Manager to supervise the Housekeeping and Front Desk departments, ensuring guest satisfaction and adherence to service and quality standards.

You will oversee daily operations, help resolve guest issues, and support budgeting and forecasting with a flexible schedule. You will train staff, coordinate with other departments, manage check-in/out procedures, and monitor bookings to prevent oversells.

For the Hotel Operations & Guest Experience Manager position at Island Hospitality Management, LLC., we are reviewing applications now.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Dedham, MA, United States.

This opportunity is part of our work in Management & Operations.

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