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Guest Experience Lead - Front Desk; Hotel Discounts

Job in Dedham, Norfolk County, Massachusetts, 02026, USA
Listing for: TPG Hotels and Resorts
Full Time position
Listed on 2026-10-17
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Customer Service Rep, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 25000 - 34000 USD Yearly USD 25000.00 34000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience Lead - Front Desk (Hotel Discounts)

TPG Hotels and Resorts in Dedham, MA is seeking a Front Desk Agent to be the first point of contact for guests. You will welcome visitors, assist with check-in, verify reservations, and share information about services and policies.

Responsibilities include processing check-outs and payments, handling calls and emails, managing reservations, and coordinating with housekeeping and management to ensure a smooth, welcoming guest experience. Strong communication and hospitality focus are essential.

The Guest Experience Lead - Front Desk (Hotel Discounts) position in the Sales, Other field is open for applications.

All applications are reviewed carefully by our team.

The position is based in Dedham, MA, United States.

This opportunity is part of our work in Sales, Other.

The advertised compensation is 25.000 - 34.000.

We aim to respond to suitable candidates as soon as possible.

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