Wellness Representative Job Dedham area,Massachusetts USA,Retail

We are looking for candidates for full time and part time including weekends at our Dedham location. Here is your chance to work at Restore Hyper Wellness, one of the fastest growing companies in America. We train you to become part of a dynamic team to help people feel their best.

We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services that have shown results, we strive to make our customers feel better every time they visit, and hyper stimulate the body’s natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.

Restore’s unique retail locations are the antithesis of a traditional doctor’s office. We are efficient, fun and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty and overall wellness.

Restore Hyper Wellness + Cryotherapy is seeking a friendly and motivated Hyper Wellness Representative to add to our location. This person will be the first person our clients may meet and should be able to provide excellent customer service to each and every guest who comes through our door.

Responsibilities

Maintaining a professional and courteous relationship with every client

Answering the phone and returning voicemails

Booking, rescheduling and canceling appointments

On-boarding new clients, obtaining waivers, and creating Client Profiles in our POS

Checking-in and retailing out customer sessions on our POS

Greeting customers and ushering them to their service of choice

Administering all non-medical and non-specialty services

Providing service tours, selling packages & memberships

Executing opening and closing duties

Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals

Educate clients on all Restore modalities

When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assisting in community outreach, assisting in creating store events, and assisting in social media efforts

Qualifications:

A love for health and wellness

At least one year of customer service experience in a retail/service environment.

Availability to work weekends.

Excellent communication skills

Compensation & Benefits

Competitive hourly wage

Monthly performance based commission opportunity

Flexible schedule in a fun work environment

Access to complementary and discounted in-store services

Opportunity for growth

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