Licensed Optician - Dedham, MA

Lens Crafters - Licensed Optician - Dedham, MA

Join us as a Licensed Optician at Lens Crafters, where we combine state‑of‑the‑art technology with a personal approach to eye care.

• Welcome all customers and set expectations.
• Custom fit glasses and precisely place prescription in lenses.
• Act as a leader in optical acumen.
• Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs.
• Assist team with complex product needs and prescriptions.
• Use technology accurately and efficiently despite time pressure and customer volume; demonstrate exceptional product knowledge and use of appropriate tools.
• Proactively explore root causes of issues, think forward, ensure customers are satisfied and expectations are exceeded, and drive solutions.
• Multi‑task, prioritize, and manage time with competing priorities.
• Strive to achieve exceptional results on brand KPIs and competencies.
• Take pride in store appearance, helping to keep the store clean, attractive, and organized.
• Inform management of safety opportunities; demonstrate safe work practices.
• Be resourceful and self‑motivated, with a desire for continual learning, improvement, and results.
• Adhere to company policies and procedures, including discounts, promotions, and inventory management.

• High school graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills: a communicator, listener, and team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use and carry an iPad/tablet.
• Familiarity with POS, computers, and calculators.
• Embrace new technology and change.

• Previous customer service and retail experience.

Pay Range: $27.60 – $39.02 per hour. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 (be sure to provide your name, job r, and contact information so that we may follow up in a timely manner) or email HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the United States receive preference in accordance with Tribal Law.