Talent Pool – Service Engineers & Service Technicians

Position: Talent Pool – United States Service Engineers & Service Technicians

Join to apply for the Talent Pool – United States Service Engineers & Service Technicians role at Accelleron

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Join to apply for the Talent Pool – United States Service Engineers & Service Technicians role at Accelleron

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition.

You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.



Job Description

Drive customer satisfaction by competent and timely execution on a high-quality level of service jobs on site and in the workshop. Positively influence the Accelleron reputation by dedicated and professional approach to the customer.

Your Responsibilities

• Service Delivery:
  Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.,).
• Customer Approach:
  Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally.
• Materials & Supply:
  Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Documentations & Reports:
  Prepares all documents and reports according to to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Troubleshooting:
  Troubleshoots simple equipment failure and makes recommendations to avoid repeating the problem in the future.
• Operational Excellence:
  Provides recommendations to management to improve operations and customer service.
• Health, Safety and Integrity:
  Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents

Your Background

• Diploma in Mechanical Engineering or similar field.
• Sound knowledge in reading technical drawings and measuring instruments, Ability to identify, diagnose, and resolve technical issues efficiently.
• Experienced in dealing with customer with different background, handling service jobs with high safety and quality standards.
• Working in difficult environment (temperature, noise, dirt)
• Willingness to travel to client locations for on-site support and to work irregular hours as needed.

Locations available near:

• Seattle, WA
• Los Angeles, CA
• Chicago. IL
• Houston, TX
• Somerset, NJ
• Miami, FL

Benefits Overview For Permanent Full-Time Employees

At Accelleron, we are committed to supporting our employees' well-being and work-life balance. As part of our team, you will have access to a competitive and comprehensive benefits package designed to enhance your overall quality of life. Our benefits include:

Health & Wellness

• Medical, Dental, and Vision Insurance:
  Choose from a variety of plans to find the coverage that best suits your needs.
• Health Savings Account (HSA) / Flexible Spending Account (FSA):
  Options to save pre-tax dollars for eligible medical expenses.
• Employee Assistance Program (EAP):
  Confidential support for personal or work-related challenges, including counseling and resources for mental health.

Financial Security

• Competitive Salary:
  We offer market-competitive pay with regular reviews.
• Retirement Plan: 401(k)…