Automotive Tag Agency Virtual Title Clerk – Deerfield

Automotive Tag Agency Virtual Title Clerk – Deerfield

Dealer Services Network is hiring an Automotive Tag Agency Virtual Title Clerk to join the team in Deerfield Beach, FL. The role offers an hourly pay range of $16.00/hr – $17.00/hr based on skills and experience.

Location & Training

Primary work location:
Deerfield Beach, FL.
Initial training (approximately two months):
Tag Agency in Lauderhill, FL.

About the Position

This is an excellent opportunity for someone who is detail‑oriented, customer‑focused, and interested in building a long‑term career within the automotive and title processing industry.

Preferred Background

• Loan Processor
• Claims Processor
• Mortgage Loan Processor
• Bank Teller
• Insurance Agent
• Credit Union Clerk
• Any role involving transaction or document processing

Requirements

• Strong attention to detail and accuracy
• Excellent communication and customer service skills
• Ability to work in a fast‑paced environment and handle multiple priorities
• Basic computer and data entry proficiency

Qualifications

• Strong communication (verbal & written)
• Excellent interpersonal skills and ability to stay calm under pressure
• Attention to detail and accurate record‑keeping
• Basic computer proficiency, including relevant software applications
• Independent and team orientation
• Flexibility to adapt to changing priorities and schedules

Duties & Responsibilities

• Provides virtual direct customer service via phone/email
• Completes motor vehicle forms and title documents
• Maintains office and paperwork organization
• Scans and files documents; maintains inventory control
• Prepares motor vehicle run transactions; reviews and corrects completed transactions
• Researches, verifies, and processes title and registration documents for vehicles, boats, and recreational vehicles
• Processes handicap permits
• Maintains a positive, empathetic, professional attitude toward customers
• Interacts with the general public virtually on a daily basis
• Responds promptly and politely to customer inquiries and resolves issues

Language Ability

Ability to read, comprehend, write simple correspondence, and present information in one‑on‑one and small group settings.

Math Ability

Ability to add, subtract, multiply, divide, compute rates, ratios, percentages, and interpret bar graphs.

Reasoning Ability

Ability to apply common sense to carry out written, oral, or diagram instructions and solve standardized problems.

Education / Experience

High school diploma or GED and equivalent combination of education and experience.

Certificates & Licenses

Background check clearance.

Physical Demands

Regular stand, use hands, reach; occasional lift up to 10 lbs. Requires close, peripheral, depth vision.

Work Environment

Moderate noise level; reasonable accommodations available.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with 4% match
• Employee assistance program
• Life insurance (company paid)
• Paid time off
• Holidays off
• Full‑time employees eligible for benefits after 30‑day waiting period

Schedule

• 8‑hour shift
• Full‑time, day shift
• Monday to Friday

Experience Preference

• Tag Agency / Title processing
• Data entry
• Document management
• Commute to location

Hiring Process

Qualified applicants will be interviewed by the hiring manager. Approved candidates receive background check forms for completion; upon clearance, an offer of employment and start date will be determined. New hires will be onboarded on their first day of employment.

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