DOT Technical Service Representative

DOT Technical Service Representative – MAPEI USA

Join MAPEI Corporation, a global leader in manufacturing construction chemicals and materials for the building industry. MAPEI is seeking a detail-driven DOT Product Compliance Specialist to support our Cementitious & Resinous Systems (CRS), Admixtures, and UTT product lines. In this role, you will help ensure MAPEI products maintain compliance with Department of Transportation (Use the "Apply for this Job" box below). across multiple states and agencies.

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• Maintain and update the DOT Approved Product Lists (APL) database for MAPEI CRS, Admixtures, and UTT products.
• Conduct monthly audits of state DOT websites to ensure the accuracy of MAPEI’s internal product database.
• Manage follow-up correspondence for submitted and pending products, ensuring timely responses and documentation.
• Prepare and submit MAPEI products to individual DOT agencies for qualification and requalification as required.
• Monitor competitor products on DOT databases and identify equivalent MAPEI offerings.
• Assist the Technical Manager – CRS with budgeting and coordination of external testing needs.
• Maintain an organized database of internal and external test reports, ensuring current certification and compliance status.
• Track and manage annual recertifications and retesting schedules to maintain ongoing approvals.
• Support local agency submittals and approvals in collaboration with regional sales and technical teams.
• Provide monthly reports of DOT-related activities to the Technical Manager – CRS.
• Communicate updates and approvals to the MAPEI Sales Force by territory.
• Collaborate cross-functionally with Product Line Management, CRS Sales, Admixture Sales, Technical Services, Major Projects, and R&D to ensure alignment on specifications.
• Assist the CRS Technical Services group with training initiatives, site visits, and technical support for major projects.
• Develop and issue technical recommendations, bulletins, and letters as needed.
• Contribute to writing proprietary specifications and reviewing technical data sheets or packaging changes.
• Travel to jobsites, seminars, and facilities on an as-needed basis.
• Adhere to all MAPEI policies, safety rules, and work procedures.
• Perform other related duties as assigned.

• FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and zero deductibles
• 17 Days of paid, sick and vacation time annually (days are prorated in year one).
• 401K retirement with up to 6% matching program.
• Excellent dental, vision programs, flex spending accounts, employer paid life insurance and free tele-med physician services.
• Various other company employee-centric perks initiatives; tuition reimbursement programs, discounted home/auto insurance programs, supplemental life insurance, and more

• Bachelor's Degree in Engineering, Architecture, preferred.
• Plus a minimum of five years of experience in the construction or technical industry as related to different MAPEI type of products, or any equivalent combination of related training and experience.
• Ability to travel on occasion.
• The position requires the ability to work with a personal computer in a Windows environment. Use Microsoft Office Suite software including Word, Excel, PowerPoint, Outlook and CRM as well as using the Internet, if required.
• Strong organizational, planning, and customer service skills.
• Effective oral and written communication; able to manage conflict and build positive relationships.

Equal Opportunity Employer – Minority/Female/Disability/Veteran (M/F/D/V)