Financial Counselor

Financial Counselor – Exact Billing Solutions (EBS)

Location:

Lauderdale Lakes, FL

Salary: $55,000 - $65,000 per year

Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies.

• Inc. 5000, 2024 - Top 5 Fastest-Growing Private Companies in America (ABA Centers of America)
• EY Entrepreneur Of The Year® U.S. Overall
• Florida Trend Magazine - 500 Most Influential Business Leaders

The Financial Counselor is responsible for evaluating and supporting the financial needs of patients and their families, particularly in cases involving financial hardship, lack of insurance, or under insurance. This role involves developing individualized financial agreements, collecting deposits, facilitating access to financial assistance programs, and ensuring the proper execution and follow-up of payment arrangements. The Financial Counselor serves as a critical liaison between patient families and financial resources, helping to alleviate the financial burden associated with medical care.

• Review the financial situation of a patient's family due to hardships, no insurance or poor insurance coverage and create a tailored financial agreement plan based on their circumstances.
• Collect required deposits from patient's families and their representatives and assist with financial assistance agreements (payment plans) when there is a patient financial responsibility due.
• Assist patient families in obtaining aid with financial assistance from federal, local, state agencies and charitable programs when financial need is indicated.
• Review existing financial agreements to ensure they are being subsequently processed.
• Review and contact patient families of existing financial agreements that have been breached including stopped payments, failed credit card attempts, expired credit card, credit card reauthorizations needed and returned checks for clearance in accordance with the financial agreement in place.

• High school/GED required;
  Bachelors preferred
• Attention to detail
• Ability to work effectively and cooperatively with others.
• Ability to create and maintain clear, organized, and comprehensive documentation.
• Expertise in computer software, such as MS Word, Excel, and Outlook.
• Willingness to submit to drug and background screenings.

• 21 paid days off (15 PTO days, increasing with tenure, plus 6 holidays)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Medical, dental, vision, long-term disability, and life insurance
• Generous 401(k) with up to 6% employer match

Associate

Full-time

Customer Service

IT Services and IT Consulting

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