Customer Experience Support Associate

## Customer Experience Support Associate The
** Customer Experience Support Associate
** provides essential administrative support to our Call Center operations. This role involves performing a variety of administrative tasks, handling customer and dealer communications, and ensuring accurate processing of account-related activities. The ideal candidate thrives in a dynamic environment and is detail-oriented, organized, and a strong communicator.
** Responsibilities*
* ** Qualifications
* * Strong organizational and multitasking skills, with high attention to detail.

Great verbal and written communication abilities. Ability to work independently and collaboratively in a team environment. Proficiency in Excel and accurate typing skills of at least 40 words per minute.

Comfortable performing physical filing tasks, including bending and squatting. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
** JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER**(part of World Omni Financial Corp.) is a captive financial services company driven to delivering an exceptional dealership and customer experience for Toyota customers in the Southeast. The company offers a broad range of products and services to the 177 Toyota dealers in Alabama, Florida, Georgia, North Carolina, and South Carolina.

Southeast Toyota Finance is the leading provider of finance and lease options for new Toyota vehicles within its footprint, consistently ranking at the top in market share and dealer satisfaction. The company is committed to strong dealer relationships and customer service, providing finance, retail and lease programs, college graduate and military rebate programs that drive customer and dealer loyalty. The company’s portfolio of dealer loans includes inventory financing, real estate, and construction loans.

Southeast Toyota Finance is a subsidiary of JM Family Enterprises, Inc., a privately held company with more than $20 billion in revenue and more than 5,000 associates, which is headquartered in Deerfield Beach, Florida. Interact with JM Family on Facebook, Instagram and Linked In.
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