Accounts Receivable; AR Specialist

Accounts Receivable (AR) Specialist—Behavioral Health

Exact Billing Solutions (EBS) is a revenue‑cycle management company focused on substance use disorder, mental health, and autism care. EBS partners with providers to streamline billing, accelerate cash flow, and improve client outcomes. With a proprietary billing process, EBS is the engine that powers its partner healthcare organizations.

As an AR Specialist—Behavioral Health, you will manage collections, communicate with payors, and secure reimbursement for behavioral health clients. You will work across multiple clinic locations, ensuring timely collections that support clinic expansion and patient families.

• Review and manage assigned AR inventory, ensuring timely follow‑up on outstanding claims.
• Investigate and resolve denials, rejections, and underpayments by working directly with payors and internal teams.
• Submit corrected claims, appeals, and additional documentation to secure reimbursement.
• Document all collection activities clearly and accurately within our systems.
• Monitor payor trends and escalate recurring issues to leadership.
• Meet or exceed daily, weekly, and monthly productivity and quality standards.
• Support special projects and process improvement initiatives as assigned.
• Maintain effective communication with third‑party insurance carriers to resolve issues that impede cash flow.
• Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, and daily census.
• Status claims and add notes in the patient accounting system (Collaborate
  
  MD).
• Escalate any payor or client claim issues to department leadership.
• Establish and maintain effective communications with the leadership team to ensure all third‑party guidelines are satisfied.
• Update patient demographics and insurance information as needed.
• Achieve KPI established metrics for productivity.

• Associate’s degree (preferred).
• 3+ years of behavioral health out‑of‑network billing experience.
• Knowledge and experience with Collaborate
  
  MD EMR and billing software.
• Experience with ABA therapy (preferred).
• Experience with CPT and ICD‑10 coding (preferred).
• Claims denial experience with follow‑up from payers, including appeals.

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Medical, dental, vision, long‑term disability, and life insurance.
• Generous 401(k) with up to 6% employer match.

Exact Billing Solutions is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates with disabilities are encouraged to apply with a reasonable accommodation request.

Exact Billing Solutions participates in the U.S. Department of Homeland Security E‑Verify program.