Senior Collections Specialist

Exact Billing Solutions Pay Range

This range is provided by Exact Billing Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay: $64,480.00/yr - $70,720.00/yr

Location:

Lauderdale Lakes, FL

Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in substance use disorder, mental health, and autism care fields of healthcare services.

EBS is poised for exponential growth and is building out its team to support the expansion of global operations.

The Senior Collections Specialist is responsible for managing complex and high‑value accounts receivable within the healthcare revenue cycle. This role focuses on advanced claim resolution, denial management, appeals, and payor escalation strategies while serving as a subject‑matter expert and mentor to the collections team.

• Review, prioritize, and manage complex AR inventory including aged, high‑dollar, and escalated claims
• Lead investigation and resolution of denials, rejections, and underpayments through direct payor engagement
• Prepare, submit, and track corrected claims, appeals, and required documentation to secure reimbursement
• Monitor payor trends, identify root causes of recurring issues, and elevate findings with recommendations
• Serve as a subject‑matter expert and provide guidance to Collections Specialists on complex cases
• Document all collection activity accurately within Collaborate MD
• Create and monitor reports on key metrics such as cash collections, days outstanding, denials, and unbilled claims
• Maintain effective communication with third‑party insurance carriers to support cash flow and satisfaction
• Meet or exceed established KPIs for productivity, quality, and timeliness

• Associate’s degree (preferred)
• 5+ years of healthcare collections experience
• Behavioral health out‑of‑network billing experience required
• Advanced knowledge of Collaborate
  
  MD EMR and billing systems
• Experience with ABA therapy preferred
• Strong knowledge of CPT and ICD‑10 codes
• Demonstrated experience with claims denials, follow‑up, and appeals

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Medical, dental, vision, long‑term disability, and life insurance
• Generous 401(k) with up to 6% employer match

Mid‑Senior level

Full‑time

Other

IT Services and IT Consulting

Exact Billing Solutions participates in the U.S. Department of Homeland Security E‑Verify program.