Senior Corporate Insurance and Claims Manager

We’re seeking an experienced & highly motivated
** Senior Manager, Corporate Insurance and Claims
** to join JM Family’s growing Enterprise Risk team. This position will lead the Corporate Insurance and claim’s function, being the insurance and claims subject matter expert and advising internal business partners on potential risks and coverage requirements for company initiatives. This role will drive key initiatives and strategies to build the program and to build a team, systems and policies that scale as the business grows.

This role requires the ability to successfully navigate across key stakeholders that include, but is not limited to, business operations, legal, global procurement, product & technology, as well as traditional areas of executive management and finance. This position will report to the Director Corporate Insurance Services.##
** Duties and Responsibilities
*** Strategic Insurance Leadership  + Define and drive corporate insurance strategy aligned with enterprise risk management and business objectives.  + Lead development of insurance policies, systems, and long-term goals.  + Cultivate strong relationships with brokers and insurers to optimize program efficiency, terms, and claims handling.  + Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.

+ Exhibit strong executive presence and effectively communicate complex claim and insurance matters to senior leadership.  + Promote proactive issue identification and strategic problem-solving across the team.
* Insurance Program Oversight  + Manage global commercial insurance programs, including placement, renewals, underwriting submissions, and broker/carrier relationships.  + Oversee policy administration and financial reporting.
* Claims Program Oversight  + Direct the end-to-end claims process across all lines of business, including self-insured and commercially insured risks to ensure accuracy, timeliness, and compliance with internal policies, service level agreements, and regulatory requirements.  + Supervise internal and external claims administrators, legal counsel, and third-party vendors.  + Guide claim settlement negotiations, monitor reserves, and ensure proper documentation and reporting.

+ Attend mediations, trials, and conferences as needed.  + Analyze claims data to identify trends and drive strategies for continued improvement.
* Contractual Risk & Compliance  + Oversee contract reviews and negotiations, establishing and ensuring appropriate insurance terms and risk transfer protocols.  + Ensure compliance with legal, regulatory, and internal governance standards.  + Maintain robust internal controls, audit trails, and quality assurance practices.  + Monitor and report on claims KPIs and emerging issues, recommending mitigation as needed.
* Strategic Insurance Leadership  + Define and drive corporate insurance strategy aligned with enterprise risk management and business objectives.  + Lead development of insurance policies, systems, and long-term goals.  + Cultivate strong relationships with brokers and insurers to optimize program efficiency, terms, and claims handling.  + Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.

+ Exhibit strong executive presence and effectively communicate complex claim and insurance matters to senior leadership.  + Promote proactive issue identification and strategic problem-solving across the team.
* Insurance Program Oversight  + Manage global commercial insurance programs, including placement, renewals, underwriting submissions, and broker/carrier relationships.  + Oversee policy administration and financial reporting.
* Claims Program Oversight  + Direct the end-to-end claims process across all lines of business, including self-insured and commercially insured risks to ensure accuracy, timeliness, and compliance with internal policies, service level agreements, and regulatory requirements.  + Supervise internal and external claims administrators, legal counsel, and third-party vendors.  + Guide claim settlement…