Administrative Assistant

Overview

Administrative Assistant position at First Service Residential. The role is on-site in the Northwest suburbs of Chicago, Illinois. This description outlines responsibilities, qualifications, and compensation related information.

• Provide staff support and guidance to ensure that the needs or desires of the homeowners, Board of Directors, and Community Manager are addressed.
• Maintain a level of service excellence in all interactions with residents, vendors, staff, and colleagues with knowledge and enforcement of the Community Governing Documents.
• Process work order requests issued by owners, maintenance team, and Community Manager. Monitor progress of each, following up as needed to close each work order to completion.
• Data entry including contact information, emergency information, and insurance certificates for unit owners. Update information as appropriate and distribute on a quarterly basis.
• Create and distribute communications to homeowners, including scheduled maintenance notices, rule reminders, holiday notices, meeting notices, and other pertinent association business information.
• Maintain office calendar to reflect move-ins and move-outs, deliveries, meetings, inspections, scheduled maintenance, and scheduled time off.
• Faxing, scanning, and filing Association and homeowner’s documents as directed by the Community Manager.
• Developing new owner packets including Click Pay and Cable information, data entry for new homeowner and emergency contact, and newly ordered intercom tags.

• Associate’s degree or higher in Business or a related field, or equivalent experience in an administrative capacity.
• Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
• Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time.
• Superior oral and written communication skills.

As a full-time associate, you will be eligible for full comprehensive benefits including your choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, tuition reimbursement, and a 401(k) with company match.

Base pay range: $25.00/hr - $28.00/hr

Reference pay ranges provided by First Service Residential are indicative; actual pay will be based on skills and experience — discuss with your recruiter to learn more.

Disclaimer:
The information provided is intended to indicate the general nature and level of work performed. This is not a full inventory of duties and qualifications. Management reserves the right to assign or reassign duties as needed.