Administrative Assistant

Administrative and Marketing Coordinator

The Administrative and Marketing Coordinator provides comprehensive administrative, executive, and marketing support across the organization. This role manages office administration and confidential HR-related processes, supports executive leadership with calendar and meeting coordination, maintains customer relationship management systems, and contributes to marketing performance tracking. The position also plays a key role in investor and business development initiatives, event planning and execution, and social media and digital marketing activities, helping drive inclusive economic growth and community impact in Lake County.

• Provide confidential office administration and HR support for the team, including benefits administration, new employee orientation, and payroll registration.
• Deliver executive support to the President & CEO by managing calendars and meeting requests, preparing and submitting expense reports, organizing meeting materials, and providing occasional phone and email coverage.
• Maintain and update the  customer relationship management system in coordination with team members, external partners, and the Salesforce administrator, ensuring data accuracy and supporting system enhancements.
• Help design and regularly produce a marketing performance dashboard to track success metrics for the marketing automation platform and related campaigns.
• Support marketing, investor development, and business development activities through mailings, promotional campaigns, and management of key elements of the moves management system.
• Collaborate with the Marketing Director to plan, coordinate, and execute quarterly and annual events, including managing promotional communications, tracking event details, and ensuring smooth day-of execution.
• Work closely with the Marketing Director and external partners to implement and manage the organizations social media strategy, using software tools to schedule posts, monitor engagement, and report on metrics.
• Provide general administrative support, including data entry, clerical tasks, and customer service, while helping manage office operations and front desk activities.
• Use Microsoft Office applications (Excel, Outlook, Word, PowerPoint) to prepare documents, presentations, spreadsheets, and correspondence in support of leadership and team initiatives.
• Coordinate internal communications and assist with marketing communications and digital marketing efforts to ensure consistent and effective messaging.
• Interface professionally with leadership-level associates, including C-level and VP-level leaders, as well as internal and external partners.
• Manage competing priorities and multitask effectively in a fast-paced, cross-functional environment, adjusting workload based on weekly needs.

• At least 3 years of experience in an Administrative Assistant or Executive Assistant position.
• At least 2 years of experience using Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
• Demonstrated experience performing calendar management duties for executives or leaders.
• High school diploma or GED.
• Strong proficiency in general administrative support, including office management, clerical work, and data entry.
• Ability to provide professional customer service and internal communications support.
• Attention to detail and accuracy in managing documents, data, and communications.
• Strong verbal and written communication skills.
• Ability to multitask and manage multiple projects and responsibilities simultaneously.
• Ability to switch priorities quickly and effectively in response to changing needs.
• Capability to interface confidently and professionally with C-level and VP-level associates.
• Problem-solving skills with the ability to anticipate needs and address issues proactively.
• Strategic thinking skills to support marketing, investor, and business development initiatives.
• Creative mindset to contribute to marketing, events, and social media content.
• Demonstrated initiative and ownership in driving tasks and projects to completion.

• Experience supporting marketing functions, including marketing communications and marketing support activities.
• Experience using Hub Spot for social media management and email marketing.
• Experience using Salesforce for customer relationship management and data tracking.
• Familiarity with digital marketing and social media management tools and practices.
• Comfort working in a cross-functional…