Senior Associate Product Management - Enterprise Core Platform

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.

The Enterprise Core Platform team is on a mission to build real-time, intelligent processing critical to manage accounts and transactions for Capital One's Card line of business. Our team is at the epicenter of Card Growth- delivering critical capabilities for major card network integrations (e.g., Discover), driving system updates, and building an ultra-resilient, highly available processing engine.

We are seeking a Senior Associate PM with strong instincts for both business strategy and technology architecture. In this role, you will drive discovery and delivery of critical capabilities across our Collections, Fraud, Disputes, and Credit Bureau product lines - including our work toward feature parity as we integrate Discover onto our platform. Your work directly protects customer experiences and enables business value for Capital One's Card business by connecting business problems or opportunities to technical solutions.

• Human Centered
  • You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
• Business Focused
  • Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs.
  • You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
  • You’ll assist in developing pillar strategic direction, balancing near term delivery against long term objectives.
• Technology Driven
  • You’ll run structured discovery, collaborating with designers, technologists, data scientists, and subject-matter experts to identify opportunities and build cutting-edge solutions that help customers.
  • You’ll deliver well-managed product platforms by staying ahead of technology trends and evolving architecture strategy.
  • You’ll use approved AI tools to accelerate discovery and overall PM effectiveness.
• Integrated Problem Solving
  • You’ll challenge problem statements, test assumptions, and evaluate key risks with data.
  • You’ll work with SMEs to understand risks and develop solutions.
• Transformational Leadership
  • By actively participating in horizontal forums, you’ll harness a network of trusted relationships.
  • You’ll articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
• Communicator & Influencer. You can communicate complex ideas clearly regardless…