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Bilingual Client Relationship Manager

Director, Luxury Customer Experience

Job in Deerfield, Lake County, Illinois, 60063, USA
Listing for: Fortune Brands Innovations
Full Time position
Listed on 2025-12-21
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 130000 - 190000 USD Yearly USD 130000.00 190000.00 YEAR
Job Description & How to Apply Below
A leading home products company in Deerfield, IL is seeking a Director, Customer Experience to manage the customer service delivery for its luxury brands. This role involves overseeing a large team, ensuring high-quality service across channels, and leveraging technology to enhance user experiences. The ideal candidate has extensive experience in customer service leadership and a background in luxury service environments.

Competitive salary between $130,000 and $190,000 and a hybrid work model offered.
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