Senior Customer Service Training & Quality Lead
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Baxter Healthcare in Deerfield, IL is seeking a Senior Specialist in Customer Service Training and Call Quality to design and manage comprehensive training programs for new employees, process changes, and system improvements, ensuring compliance and service quality.
You will lead ongoing improvement activities, provide feedback, mentor performance, and maintain a well-documented quality program while collaborating with subject matter experts across departments to deliver effective training.
This is a strong role to take on the Senior Customer Service Training & Quality Lead role at Baxter Healthcare.
For the Senior Customer Service Training & Quality Lead position at Baxter Healthcare, we are reviewing applications now.
Step into the Senior Customer Service Training & Quality Lead role at Baxter Healthcare in Deerfield, IL, United States and grow with us.
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