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Senior Specialist: Customer Service Training & Call Quality

Job in Deerfield, Lake County, Illinois, 60063, USA
Listing for: Baxter International Inc.
Apprenticeship/Internship position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 83000 USD Yearly USD 60000.00 83000.00 YEAR
Job Description & How to Apply Below

Baxter International Inc. is seeking a Senior Specialist in Customer Service Training and Call Quality to design and manage comprehensive training programs for new hires, process updates, and system improvements.

You will lead ongoing improvement activities and provide data-based recommendations to enhance training and service quality across departments. You will collaborate with subject matter experts, mentor performance issues, and maintain documentation for a robust quality program while

The following position is for a Senior Specialist:
Customer Service Training & Call Quality with Baxter International Inc.

The position is based in Deerfield, IL, United States.

This opportunity is part of our work in Management & Operations, Other.

The advertised compensation is 60.000 - 83.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements
10+ Years work experience
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