Senior Manager, Project Management| Retail Bank

Overview

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people.

We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

• Lead a team of Marketing project managers who design, develop, and manage campaign project plans & timelines in a complex dynamic environment, revising plans to meet changing requirements.
• Lead work planning for project managers that includes estimating scope & capacity needed from team.
• Lead cross-functional routines with leadership, partners & Marketing team members to share project status & escalate risks & dependencies in a timely manner.
• Makes informed recommendations for what the cross-functional Marketing team can take on, recommends trade-offs, and proactively identifies future resourcing constraints.
• Day-to-day oversight of multiple governance processes: monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups such as Well-Managed, Compliance, Legal & Risk partners.
• Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in the process that may require additional review.
• Collaborate on project management tools and process enhancements for efficiency and effectiveness.

• The ability to leverage problem solving and influencing skills with various levels including - senior leaders, peers and performers.
• Successful at partnering cross-functionally to provide strategic and tactical thought partnership to effectively drive project delivery.
• Ability to work across the full Marketing delivery lifecycle including partnership with Martech, Strategy, Analyst, Creative & Channel execution teams.
• Exhibit outstanding influencing skills to effectively drive project / program efforts.
• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
• Display a passion for coaching and developing a team of associates.
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes.

• Bachelor’s Degree or Military experience
• At least 7 Years of Project Management of Marketing experience
• At least 3 Years of People Management experience

• Master’s degree
• PMP, Lean, Agile or Six Sigma certification
• Experience with Marketing technology
• Experience in Owned and Paid Digital Marketing

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management
• New York, NY: $193,800 - $221,200 for Sr Manager, Project Management
• Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management
• Riverwoods, IL: $161,500 - $184,300 for Sr Manager, Project Management
• Wilmington, DE: $161,500 - $184,300 for Sr Manager, Project Management

Candidates hired to work in other locations will be subject to the pay…