Landlord Program Project Manager

The Landlord Program Project Manager is responsible for managing a portfolio of multi-site Walgreens retail locations with a primary focus on landlord compliance and lease administration. This role acts as an extension of Walgreens’ design, construction, and real estate teams by reviewing lease agreements, monitoring landlord maintenance obligations, and issuing demand letters related to parking lots, roofs, and other landlord‑responsible site elements.

The position is highly process‑driven and administrative in nature, requiring strong attention to detail, the ability to interpret real estate lease language, and effective communication with landlords, legal teams, and internal stakeholders. While construction management experience is beneficial, this role emphasizes landlord oversight, documentation, and compliance rather than direct construction execution.

• Manage landlord programs consisting of multiple Walgreens retail sites, ensuring landlord compliance with lease obligations related to parking lots, roofs, and other exterior/site components
• Review, interpret, and analyze commercial real estate leases to identify landlord responsibilities, maintenance requirements, and enforcement rights
• Prepare, issue, track, and manage landlord demand letters related to required repairs, maintenance, and compliance with lease terms
• Serve as a liaison between Walgreens internal teams (Real Estate, Legal, Design & Construction, Store Operations) and external landlords and property owners
• Track landlord responses, follow up on outstanding issues, and elevate unresolved matters as appropriate
• Maintain detailed project and program tracking logs, lease documentation, correspondence files, and compliance records
• Support dispute resolution by providing documentation, lease excerpts, timelines, and administrative support to internal legal or real estate teams
• Develop and maintain standardized processes, templates, and workflows for lease review, demand letters, and landlord communications
• Coordinate with field‑based project managers or consultants when construction or repair verification is required
• Review and track repair scopes, schedules, and status related to landlord work, ensuring visibility and accountability
• Prepare regular status reports, dashboards, and summaries for program leadership and Walgreens stakeholders
• Process invoices, track costs where applicable, and maintain accurate financial and due diligence records

• Bachelor’s Degree from an accredited institution
• (Degree in Real Estate, Business, Construction Management, Legal Studies, or related field preferred)
• Minimum of 3 years of experience in project management, real estate, lease administration, or landlord/tenant programs
• Demonstrated experience reading, interpreting, and working with commercial real estate leases
• Experience supporting multi‑site retail portfolios preferred (Walgreens or similar big‑box retail experience a plus)
• Strong administrative, organizational, and documentation skills with the ability to manage high volumes of detail‑oriented work
• Process‑driven mindset with experience developing, following, and improving standardized workflows
• Excellent written communication skills, particularly for drafting formal correspondence such as demand letters
• Ability to coordinate and communicate effectively with landlords, attorneys, contractors, and internal stakeholders at all levels
• Ability to analyze issues, identify lease‑driven solutions, and escalate risks appropriately

• Paralegal experience or prior work supporting legal or real estate legal teams
• Knowledge of construction and maintenance related to parking lots, roofs, and exterior building systems
• Familiarity with cost estimating, repair scopes, and construction documentation related to landlord work
• Experience working in landlord‑tenant compliance, property management, or corporate real estate programs
• PMP certification a plus, but not required