Sales and Service Leader

Sales and Service Leader - Full Time

Job

Store Name/Number: IL-The Shops at Deerfield Square (2416)

Address: 728 Waukegan Road Units 3 & 4, Deerfield, IL 60015, United States (US)

Hourly/Salaried:
Hourly (Non-Exempt)

Full Time/Part Time:
Full Time

Position Type:
Regular

Your Role at Sephora:
As a Sales and Service Leader, you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.

• Lead and inspire:
  Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance:
  Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth:
  Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and develop:
  Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations:
  Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork:
  Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards:
  Follow company policies and help create a safe and enjoyable shopping experience

• Must meet the required minimum number of weekly shifts/hours:
  • Full Time: 30-40 hrs/week
• Be available during peak retail operations (nights, weekends and holidays)
• Punctuality and consistent attendance

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast paced and dynamic environment
• Quick learner with ability to absorb and share product knowledge and training
• Physically able to lift and carry up to 50 pounds

• Inclusion & Belonging:
  We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
• Meaningful Rewards:
  Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility
• Competitive hourly pay: $25.00 - $30.81/hr

Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category.