Retail Sales Associate - Part Time

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Shift Availability: 15 – 30 hours/week – availability on weekends strongly preferred
Hourly Pay Rate: $17.00/hr.
Location: 677 Lake Cook Rd, Deerfield, IL 60015

About the Role:

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

You’ll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you’re recommending new items, handling purchases at the register, or chatting with a first-time shopper, you’ll be building trust and showcasing what makes Curaleaf special. If you’re passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.

What You’ll Do:

• Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
• Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
• Address concerns with professionalism and resolve issues to ensure customer satisfaction.
• Encourage loyalty by signing guests up for rewards programs.
• Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

• Help open and close the store, handle cash, and follow all procedures and regulations.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.
• Support inventory tasks like restocking, fulfilling online orders, and counting products.
• Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.
• Highlight deals and complementary items at checkout to boost customer satisfaction.
• Stay on top of promotions and product updates to give customers a seamless experience.
• Stay agile and adaptable in a fast-paced, ever-changing retail environment.
• Take on extra duties as needed to support the team and store success.

What You’ll Bring:

• A high school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction.
• A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.
• The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills, with the ability to connect with customers and team members alike.
• Strong multitasking abilities and the agility to shift priorities as needed.
• Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.
• Solid time management and organizational skills to stay on top of tasks and responsibilities.
• Effective de‑escalation techniques and a calm, solution-oriented approach to handling customer concerns.
• Basic proficiency in math and computer applications to support transactions and reporting.
• A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.
• Strong conflict resolution skills and the ability to remain composed under pressure.
• Initiative and a team-first attitude, with a readiness to support store leadership and contribute to overall success.
• A natural ability to build…