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Regional CX Team Leader – Drive Customer Excellence
Job in
Shotton, Deeside, Flintshire, Wales, UK
Listed on 2026-01-11
Listing for:
Tata Steel UK
Full Time
position Listed on 2026-01-11
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A leading manufacturer in the UK is looking for a Customer Experience Team Leader to enhance customer satisfaction through effective communication and issue resolution. Responsibilities include managing a regional team, KPIs, and collaborating with cross-functional teams. Ideal candidates have customer service management experience and familiarity with CRM systems like Salesforce and SAP. This full-time position offers a competitive salary up to £35,000 plus benefits, including 35 days of holiday and a pension scheme.
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