Credit Controller

Job Description

We are looking for a Part‑Time Credit Controller to support our finance function, working between 16–25 hours per week. This is a key role responsible for managing customer billing and ensuring the timely collection of payments, helping to maintain healthy cash flow across the business.

You will work closely with the Head of Finance and liaise with other departments to ensure a smooth and professional customer experience. Flexible working hours can be discussed to support the needs of both the business and the successful candidate.

This role would suit someone with previous finance, accounts, or credit control experience who is highly organised, confident communicating with customers, and comfortable managing workloads independently. Experience using finance systems and strong attention to detail would be advantageous.

• Competitive salary (depending on experience)
• Free use of many resort facilities, including gyms and swimming pools
• Food discounts across all resorts
• Discounts on spa treatments
• Employee Assistance Programme
• Access to the Darwin Academy training programme
• Cycle to Work scheme
• Medi Cash health plan
• Discounted staff breaks at our luxury resorts across the UK

• Chasing outstanding payments for site fees, utilities, deposits, and other customer charges
• Generating and issuing accurate invoices in a timely manner
• Managing customer accounts, including agreeing and monitoring payment plans
• Resolving billing queries efficiently and professionally
• Allocating payments and reconciling accounts
• Producing aged debtor and billing reports for the Head of Finance
• Liaising with internal teams to resolve account discrepancies
• Escalating overdue accounts in line with company procedures

• Previous experience in credit control, billing, or accounts receivable
• Confident communicator with a professional and approachable manner
• Strong organisational skills and attention to detail
• Ability to work independently and manage your own workload
• Comfortable handling sensitive or difficult conversations
• Experience with accounting software such as Business Central 365 and Microsoft Excel

• The Right to work in the UK
• Previous experience in credit control, billing, or accounts receivable

• Understanding of recurring billing such as site fees and utilities
• Experience with in the holiday park, leisure, or property sector

Closing Date:
Tuesday 16th June, 2026

Contract Type: part‑time

Salary:
Based on Experience