Internal Sales Executive

Our client is seeking an Internal Sales Executive to join their established industrial supply business . This role combines inbound sales, account management, and customer relationship building, offering a varied position within a supportive and team-focused environment. You'll be responsible for managing enquiries, developing existing accounts, building long-term customer relationships, and identifying opportunities to grow sales across the customer base.

In return, you'll receive a competitive salary, OTE of up to £42,000, industry-specific training, and the opportunity to build a long-term career with a well-respected company. This position would suit a proactive sales professional who enjoys working closely with customers and delivering excellent service.

Key responsibilities:

Handle inbound sales enquiries via telephone and email, providing prompt and professional response Understand customer requirements to recommend suitable products and solutions Prepare and manage quotations, ensuring follow-through to secure orders Identify opportunities for upselling and promoting complementary products Proactively contact existing customers to develop repeat business and maximise account potential Follow up on previous quotations, enquiries, and sales opportunities to convert leads Support Area Sales Managers with pricing, quotations, and customer engagement Build and maintain strong, long-term relationships with key accounts Handle general customer service queries professionally and resolve issues efficiently Maintain accurate customer, quotation, and sales data within the CRM system Collaborate with purchasing, accounts, and warehouse teams to ensure excellent customer service delivery

About you:

Minimum of two years' experience in internal sales, account management, or B2B sales roles Confident, engaging telephone manner and excellent communication skills Strong customer service ethos combined with a proactive, commercial mindset Experience preparing and managing quotations confidently Highly organised, dependable, with ability to multitask effectively Ownership-focused, from initial enquiry through to order completion Team-oriented with the ability to collaborate effectively within a small, dynamic environment Competent in CRM, email communication, and standard office software Experience in abrasives, tooling, engineering supplies, or industrial markets would be advantageous but not essential;

strong B2B sales ability remains key What’s on offer: £35,000 basic salary Realistic OTE of £42,000 Established customer base with significant account development opportunities Varied role encompassing inbound demand and proactive sales activities Close collaboration with regional sales managers to influence growth strategies Comprehensive product and industry-specific training 20 days' annual leave, increasing with service by up to five days A stable, friendly working environment within an established company The Recruitment Consultancy is acting as an Employment Agency for permanent recruitment and an Employment Business for the supply of temporary workers.