Site Business Leader

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations.

Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions. Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities.

At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®. We are seeking a Site Business Leader for our First Quality Tissue Midwest facility located in Defiance, OH. The Site Business Leader should be a strong leader as well as a technical problem-solver of production processes. This position will be responsible for the overall operation of the site;

responsible for leading operational processes and improvements in a manner that will have direct impact on profitability, efficiency, cost management, quality, safety, customer satisfaction, and innovation. Additionally, this position will work closely with division personnel to deliver new business initiatives and align on divisional goals.

• Lead, direct and coordinate all manufacturing functions including production, warehouse, planning, engineering, safety, maintenance, quality, and other groups.
• Continuous improvement of manufacturing processes to generate improved site performance, workflow optimization, efficiencies, and budget commitments.
• Lead high-performance work team initiatives at the site.
• Maintain a safe work environment, improve safety systems, and eliminate the causes of accidents.
• Hold everyone accountable for their role in safety.
• Hire, coach and mentor leaders through regular one-on-ones, candid feedback, and individual growth plans, with a focus on accountability, resilience, and results.
• Set clear performance expectations, plan succession, and build a bench of future leaders to keep a base-in-class site leadership team over time.
• Build and maintain a culture that engages all team members to focus on results that deliver outstanding products and services for our clients and their customers while maintaining a focus on safety.
• Implement standards and processes to ensure consistent, high-quality products with a continuous improvement mindset.
• With full P&L accountability for the site; drive financial performance and consider cost-saving efficiencies.
• Work with the divisional environmental team ensuring the facility operations in full accordance with applicable federal, state and local environmental regulations.
• Maintain ultimate responsibility for the site’s facilities, utilities, and security functions, ensuring the physical plant infrastructure is safe, well-maintained, and capable of supporting uninterrupted operations.
• Establish and communicate clear goals for the site that align with the overall division strategy.
• Interface with Planning/Sales team to determine best strategic plans to meet customer orders and maximize quality and machine efficiency.