Team Leader, Retail

Team Leader – Tractor Supply Company

The Team Leader assists the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives, delivering a Legendary Customer Experience. The Team Leader promotes a safe and productive work environment and trains Team Members on policies and procedures.

We strive to make life out here a little better each day for our neighbors and teams.

• Maintain regular and predictable attendance.
• Work scheduled shifts, with flexibility for varied hours, days, nights, weekends, and overtime as needed.
• Uphold and enforce safety policies.
• Deliver Legendary Customer Service through GURA:
  • Greet the customer.
  • Uncover customer’s needs and wants.
  • Recommend product solutions.
  • Ask to add value & appreciate the customer.
• Perform duties during 95% of day (examples):
  • Execute merchandising, opening/closing procedures, transport & deposits, assess store conditions, organize workflow, recover merchandise, freight process, price changes, resolve complaints, loss prevention, communicate with team, operate cash register/computer, supervise cash handling, train team, sanitize & maintain poultry holdings, operate forklift & baler, complete documentation, obtain required licenses/certifications.
• May be required to perform other duties as assigned.

• Retail experience and/or knowledge of farming, ranching, pet/equine, or welding strongly preferred. Supervisory experience preferred.
• Must be at least 18 years old and possess a valid driver’s license.
• High school diploma or equivalent preferred but not required; must read, write, and count accurately.

• Basic computer skills.
• Ability to read, write, and count accurately.
• Strong interpersonal skills; resolve issues ethically.
• Ability to perform and execute key responsibilities of Team Members.

• Indoor working environment, moderate noise; outdoor lots hard surfaces.
• Work shifts typically 4–8+ hours; may need to work outdoors in adverse weather.
• Safety training and guidelines must be followed.

• Move and transfer merchandise up to 50 lbs; push/pull up to 2,000 lbs with equipment.
• Occasional lifting or reaching overhead; frequent standing, kneeling, twisting, crouching, squatting, bending, stooping, climbing ladders.
• Operate store equipment (dolly, handtruck, forklift, baler, computer, cash register) – forklift & baler not required under age 18.
• Handle birds/poultry contact; complete required training and certifications (propane dispensing, etc.).
• Drive or operate a vehicle for business needs; ability to travel as required.

This job description represents an overview of responsibilities. It is not intended to be comprehensive; all duties may be assigned by a supervisor.

Tractor Supply and Petsense by Tractor Supply value their Team Members and offer a comprehensive total reward package, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Part‑time new hires qualify for benefits after averaging at least 15 hours per week over a 90‑day lookback period.

Mid‑Senior level

Full‑time

Information Technology

Retail