DeKalb, Account Technician – Utility Billing & Licensing

Account Technician I – Utility Billing & Licensing

The Account Tech I – Utility Billing & Licensing works in the Finance Department as a first point of contact for the City. You’ll assist residents, businesses, outside agencies, and employees both in-person and over the phone—providing friendly, knowledgeable service while handling sensitive information with care.

This role performs various functions including utility billing, licensing, cash receipting, and clerical support. This is a is a full-time position represented under AFSCME and works a 37.5 workweek. Standard works hours will be Monday – Friday from 8:30 am – 5:00 pm. The starting payrate is $22.342 per hour.

The City of DeKalb provides a comprehensive benefits package that includes medical, dental, vision and prescription benefits, life insurance coverage, HSA & flexible spending accounts, deferred compensation and participation in the Illinois Municipal Retirement Fund (IMRF).

Initial review of applications will begin Friday, January 16, 2026. The position will remain open until filled.

A high school diploma or equivalent is required, with supplemental coursework in accounting considered a plus. Candidates should have a minimum of one year of experience in clerical, accounting, municipal, or a related field. Strong attention to detail and organizational skills are essential, along with basic accounting knowledge. The role requires comfort in handling money and proficiency in working with computer systems.

Additionally, a strong customer service background and excellent communication skills are necessary to succeed in this position.

City of DeKalb is an Equal Opportunity Employer