Patient Advocate | Service Excellence
Job in
DeKalb, DeKalb County, Illinois, 60115, USA
Listed on 2026-01-19
Listing for:
Northwestern Medicine
Full Time
position Listed on 2026-01-19
Job specializations:
-
Healthcare
Healthcare Administration, Health Communications, Healthcare / Medical Sales
Job Description & How to Apply Below
A healthcare organization located in DeKalb, Illinois is seeking a Patient Relations Representative. This role is key in supporting the hospital's service recovery program, enhancing patient satisfaction, and acting as the patient advocate. Candidates should have a year of healthcare and customer service experience, alongside superior interpersonal skills. A high school diploma is required, with a preference for those holding a Bachelor's degree.
The position emphasizes a strong customer-focused work ethic and sound decision-making abilities.
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