Security Operations Technician

Overview

Join to apply for the Security Operations Technician role at Epic
.

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You’ll identify security events in the environment and coordinate investigation and response across multiple teams. You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions.

You’ll also stay abreast of emerging security threats to recommend and implement new information security related solutions. Learn more about the team at

Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America and other rankings.

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride.

As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles.

Please see our full non-discrimination statement at

• Identify and escalate security events within Epic Hosting’s environment; coordinate investigation and response across multiple teams.
• Think critically to drive long-term process improvements rather than quick temporary solutions.
• Stay informed about emerging security threats and recommend or implement new information security solutions.

• Familiarity with processes and tools such as enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention
• Familiarity with the security concepts of log analysis, monitoring and system/network auditing, or experience in a security operations center
• Security certifications are a plus, including:
  • SANS/GIAC: GSEC
  • ISC2: SSCP
  • EC-Council: ECSA
  • CompTIA:
    Security+
• Knowledge of a scripting language such as Power Shell is helpful
• Exposure to and/or experience with access management, Active Directory, and physical security is a plus
• Familiarity with SIEM, MFA, and ITIL tools will be useful
• Relocation to the Madison, WI area (reimbursed)
• Eligibility to work in the U.S. without visa sponsorship
• Available to work 1st, 2nd, or 3rd shift
• COVID-19 vaccination

• Entry level

• Full-time

• Information Technology

• Computer Networking, Computer and Network Security, and Information Technology & Services

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