Network & Security Administrator

Overview

The Network & Security Administrator is principally responsible for technical support to City employees and ensuring the City’s network infrastructure is secure, reliable, and has efficient connection across all municipal departments. This position is vital to safeguarding sensitive data, maintaining continuous access to public services and internal systems, and ensuring compliance with applicable government regulations.

The position of Network & Security Administrator is assigned to the Information Technology Department and reports to the IT Director. The Network & Security Administrator is a full-time exempt position and is required to work a minimum of forty hours per week. This position requires the ability to handle confidential information and materials in a professional manner while operating with a high level of discretion and technical independence.

This position will be in contact with management, City staff, elected officials, and outside vendors.

The salary range for the position is $89,665 - $130,012. Salary and placement within the range will be commensurate with knowledge, skills and experience. The City of DeKalb provides a comprehensive benefits package that includes medical, dental, vision and prescription benefits, life insurance coverage, HSA & flexible spending accounts, deferred compensation and participation in the Illinois Municipal Retirement Fund (IMRF).

Initial review of applications will begin Monday, January 26, 2026. The position will remain open until filled.

• Provides technical support to City employees software and hardware applications. Troubleshoots technical issues, collaborates with staff and vendors to ensure timely resolution and maintain optimal system performance. Assists with end user training as needed.
• Installs and configures new workstationsin accordance with City standards and user needs.
• Deploys, monitors, and maintains the City’s local area network (LAN), wide area network (WAN), and wireless infrastructure across municipal facilities, ensuring secure, stable and efficient network operations.
• Installs, configures and maintains network hardware including routers, switches, firewalls, and peripheral devices. Supports software deployment, virtual and cloud technologies, and manages mobile device integration and security management.
• Installs and troubleshoots physical and virtual servers, storage, and PC equipment.
• Monitors, troubleshoots, and resolves network-related issues, ensuring minimal downtime and disruption. Makes recommendations and implements system improvements.
• Coordinates the installation, repair, and system upgrades in collaboration with the IT Director, vendors, and end users to minimize system downtime.
• Performs routine maintenance of IT systems and coordinates with external vendors to address specialized repairs and service requirements.
• Manages the deployment of appropriate security patches, hotfixes, and software updates.
• Ensures critical applications and technology equipment are available 24/7 to support police and fire operations.
• Troubleshoots, repairs, and coordinates connectivity issues for emergency response systems and vehicles.
• Performs routine network configuration adjustments and log analysis to ensure system security and regulatory compliance, including HIPPA, PCI, CJIS.
• Assists in the maintenance and connectivity needs for the City’s business applications, including ERP, CAD, CRM, GIS and RMS systems.
• Manages and monitors the City’s phone systems, including voice over IP (VoIP) and cellular systems such as phones and broadband devices. Diagnoses and resolves connectivity issues impacting emergency response systems, fleet communications, desktop handsets, and mobile devices.
• Manages, monitors, and maintains the City’s virtual environments, including virtual servers, storage, host systems, high availability configurations, backup and recovery processes, capacity planning, and implementation of new technologies.
• Supports Azure Active Directory, Exchange Online and Office 365, including user account management, access control, email configuration, and troubleshooting.
• Administers and…