Data Center Capacity Manager Job DeKalb area,Illinois USA,Management

Summary:

Meta is looking for a forward-thinking people manager to manage rack capacity planning and delivery, to join the Edge and Network Services (ENS) Foundation organization. In this role, you will lead engineers to improve efficiency, reliability, and risk management via process, systems, and data in some of the largest scale data centers in the world.

The right candidate will thrive in a fast-moving organization and enjoy digging into complex operational and reliability challenges in order to implement process and technical system solutions at a global scale.

This is a unique opportunity to build and scale a global team. You will develop talent, define operational guardrails, and shape a team centered around ownership, precision, and continuous improvement. In this role, you will own and shape the operations of Meta's next-generation compute infrastructure. This role has direct influence over how we design and deploy the environments that connect our global infrastructure.

You will own high-impact scope with visible outcomes. This role blends strategic and hands-on technical leadership. You will drive long-term process and tooling direction while also being close enough to the ground to unblock restoration issues, optimize workflows, and ensure operational performance expectations. This role interfaces with a broad cross functional group of stakeholders, providing the opportunity to influence standards, champion automation, and extend best practices across the subsea ecosystem.

The Manager of the Capacity Team is accountable for leading the team through rack receipts, moves, and decommissioning at our rapidly expanding global data centers. The Capacity team represents the outcome of the central capacity planning at each Data Center Site and interacts with all local cross-functional partners, central tooling and planning teams to deliver capacity for Meta's applications and AI infrastructure.

Required Skills:

Data Center Capacity Manager Responsibilities:

Provide oversight of the capacity function across multiple sites in a geographical area

Distribute the capacity workload based on projections, OKRs, and KPIs across skill-sets, people resources, and company priorities

Work with Field Ops leaders and engineers to ensure on-time delivery with partners of rack SLAs, ensuring throughput objectives are met

Manage stakeholder communications and represent the team in XFN leadership meetings

Ensure standard Methods of Procedure (MOPs), Runbooks, standard procedures and practices are consistently followed to achieve successful deployment metrics

Effectively cascade strategic organizational goals to ensure alignment for team and individual goals

Cultivate a collaborative and high-performing team and ensure accountability for successful new employee on-boarding

Build and sustain an effective global organization that can scale for the future and lead by example encouraging team collaboration around the world

Manage team of engineers responsible for ensuring stable compliant delivery of capacity, including monitoring Key Performance Indicators/Service Level Indicators, triaging incidents, and driving root-cause analysis

Sustain a proactive highly action oriented team via ongoing engagement around team member responsibilities, priorities, performance expectations, and development planning to optimize an individual's performance

Attract top talent and fill gaps in the existing team quickly to accommodate growth

Structure teams and working groups to optimize for delivery of business outcomes, set clear expectations, establish operational guardrails, and build a team emphasizing ownership, collaboration, and continuous improvement

Create, maintain and enforce Standard Operating Procedures, runbooks, provisioning workflows, and acceptance criteria ensuring all processes adhere to Meta-wide best practices in design, security/compliance, and reliability

Support internal customers (Production Operations, Network Engineering, Systems Engineering, Logistics, Program Management) and vendors (field engineers, logistics, facilities, and hardware partners), ensuring that capacity delivery meets their needs proactively across global sites

Own the planning and execution of the organizational-level roadmap and strategy to deliver business outcomes

Provide root cause analysis and corrective action leadership to resolve issues across infrastructure, architectures and hardware platforms

Represent the organization and manage interaction with third parties such as…