Leasing Agent

Job Title

Leasing Agent

DeKalb, IL

Full Time, On-site

• $18-$20/hr + Commissions
• Health Insurance
• PTO and Holiday Pay
• Year-End Performance Bonus
• Health & Dental Insurance
• Generous Paid Time Off (PTO) & Paid Holidays
• Career growth opportunities within a fast-growing property management company
• Supportive, collaborative team culture focused on excellence and resident satisfaction

Terraces at DeKalb is seeking an energetic and results‑driven Leasing Agent to join our leasing team and play a key role in maximizing occupancy and resident satisfaction. This individual will manage the full leasing cycle—from prospecting and touring to lease execution and move‑in coordination—while maintaining a professional, upbeat, and resident‑focused approach.

As a Leasing Agent, you are the first impression of our community and will deliver a high‑quality leasing experience while helping prospective residents find their next home.

• Humble: Open to learning and growing while supporting the team.
• Hungry: Motivated to meet goals, drive leasing results, and consistently improve performance.
• Smart: Emotionally intelligent, people‑savvy, and able to connect with a wide range of personalities.

• Greet, engage, and build rapport with prospective residents during tours and throughout the leasing process.
• Present available units and community amenities in an appealing, persuasive, and informative manner.
• Effectively communicate the value and benefits of living at Lifestyle Apartments, highlighting features, services, and community lifestyle.
• Consistently meet or exceed monthly leasing goals, occupancy targets, and follow‑up metrics.
• Accurately prepare, process, and review lease applications and documentation in compliance with Fair Housing regulations and company policies.
• Follow up with prospects via phone, email, and CRM systems to convert leads into leases.

• Assist with on‑site and digital marketing efforts including social media content, outreach to local employers, and community events.
• Maintain accurate and up‑to‑date listings on platforms such as Rent Cafe, Zillow, , etc.
• Track traffic and leasing performance using internal reporting tools.
• Coordinate move‑in logistics, welcome packages, and resident orientations.

• Provide exceptional service to current and prospective residents through timely communication, issue resolution, and friendly interaction.
• Actively participate in resident retention initiatives including renewal efforts, community events, and follow‑up surveys.
• Assist in coordinating resident satisfaction efforts and address service‑related concerns quickly and effectively.

• Maintain daily knowledge of apartment availability, pricing, and lease expirations.
• Assist with daily property and curb appeal inspections, model upkeep, and cleanliness.
• Coordinate closely with the Property Manager and maintenance team to ensure vacant units are market‑ready.
• Input all prospect, traffic, and lease data into Yardi or CRM platforms in real‑time.
• Ensure leasing office and tour paths are consistently clean, organized, and welcoming.

• 2+ years of customer service or sales experience (leasing, retail, hospitality, or real estate preferred).
• Previous experience in apartment leasing or residential property management strongly preferred.
• Strong communication, presentation, and negotiation skills.
• High energy, outgoing personality, and professional appearance.
• Proficiency with Microsoft Office (Outlook, Excel, Word);
  Yardi experience is a plus.
• Excellent organization and time management skills.
• Must be available to work weekends and flexible weekday hours as needed.
• Ability to walk the property, show units (including upper floors), and lift up to 25 lbs.
• High school diploma or equivalent; college coursework in business or real estate is a plus.

Come grow with us at Terraces at DeKalb! If you're passionate about people, have a knack for sales, and want to thrive in a high‑impact, resident‑first environment—we want to meet you.