Assistant Property Manager at Clear Investment Group Dekalb, IL

Assistant Property Manager job at Clear Investment Group. Dekalb, IL.

Job Title: Assistant Property Manager

Location: DeKalb, IL

Job Type: Full Time, On-site

Compensation and Benefits:

• $55K + commensurate with experience
• Health Insurance
• PTO and Holiday Pay

Terraces at DeKalb is seeking a driven and experienced Assistant Property Manager to take the lead in stabilizing and revitalizing a distressed residential community. This is a hands‑on leadership position responsible for the day‑to‑day operations of the property, with a key focus on leasing, collections, maintenance coordination, staff management, and financial performance. Reporting directly to the Regional Manager, this individual will play a critical role in bringing the property back to full occupancy, operational efficiency, and resident satisfaction.

The ideal candidate is not just experienced, but also visionary and proactive, with a demonstrated track record of successfully turning around challenged properties, leading teams, and creating sustainable systems.

We’re looking for an “Ideal Team Player” — someone who is:

• Humble: You’re experienced but coachable and eager to grow.
• Hungry: You’re self‑motivated, results‑driven, and always looking for ways to improve operations and exceed goals.
• Smart: You understand people and processes. You collaborate well and adapt to diverse personalities and high‑stress situations.

• Oversee all daily property operations, ensuring compliance with company policies, fair housing laws, and local regulations.
• Conduct regular property inspections and coordinate timely maintenance, repairs, and preventive care.
• Manage maintenance service requests, prioritizing urgent items and coordinating with vendors and in‑house staff.
• Monitor and enforce lease terms, community rules, and safety policies.
• Handle resident complaints and service issues with discretion, professionalism, and prompt follow‑through.
• Supervise all on‑site team members including leasing, maintenance, porters, and contractors; handle scheduling, performance evaluations, and coaching.

• Maintain high occupancy rates through strategic leasing and marketing efforts.
• Oversee and execute property marketing campaigns across multiple platforms (Rent Cafe, ILS, social media, signage, outreach, etc.).
• Set and meet leasing goals; review traffic reports and conversion metrics regularly.
• Ensure vacant units are market‑ready and that tours, follow‑ups, and move‑ins are seamless and professional.
• Build strong rapport with prospective and current residents to enhance satisfaction and retention.

• Prepare, review, and manage operating budgets in coordination with the Regional Manager.
• Collect rent, process payments, and oversee delinquency tracking, notices, and evictions in accordance with legal guidelines.
• Maintain and monitor property financials including accounts payable/receivable, purchase orders, and vendor contracts.
• Prepare and submit monthly, quarterly, and annual reports summarizing key metrics, resident feedback, occupancy trends, and property needs.
• Analyze operational data to make data‑driven decisions that improve performance and reduce expenses.

• Maintain accurate and organized resident files, contracts, inspections, incident reports, and vendor documents.
• Ensure all company policies, federal/state/local housing laws, and safety protocols are consistently upheld.
• Train and onboard new team members, including ongoing coaching and performance development.
• Oversee and enforce timely completion of all required administrative duties, such as rent roll updates, delinquency logs, vendor W–9s, and inspection records.
• Create and maintain a resident retention plan including events, communication programs, and reputation management.

• 4+ years of experience in property management, preferably in multifamily residential or distressed property settings.
• Proven success in stabilizing and improving underperforming properties.
• Strong leadership experience, including team hiring, supervision, and performance…