Case Manager

ICF Case Manager Reliant Living Centers of Oklahoma, Inc.

Oklahoma City / Del City, Oklahoma Full-Time | In-Person About Reliant Living Centers Reliant Living Centers of Oklahoma, Inc. is a nonprofit organization providing residential and habilitative services to individuals with intellectual and developmental disabilities (IDD) in an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID) setting.

Our mission is to provide exceptional care while promoting dignity, independence, safety, and quality of life for every individual we serve.

Never Done. Never Outdone.

We are seeking an organized, compassionate, and resident-focused Case Manager to support individuals with intellectual and developmental disabilities. This position plays an important role in coordinating services, advocating for resident rights, facilitating communication, and helping residents achieve their individual goals.

The ideal candidate is dependable, detail-oriented, and committed to ensuring residents receive individualized support while maintaining dignity, independence, choice, and meaningful community involvement.

Position Summary The ICF Case Manager supports residents by coordinating services, assisting with individual planning, facilitating communication with families and authorized representatives, and advocating for residents' needs, preferences, and rights.

This position works collaboratively with the Qualified Intellectual Disabilities Professional (QIDP), nursing personnel, direct-care staff, administration, families, guardians, service providers, and other members of the interdisciplinary team to promote consistent, person-centered services.

The successful candidate will maintain accurate documentation, coordinate appointments and community activities, address concerns appropriately, and help ensure residents' needs are communicated and followed through on.

Key Responsibilities Resident Advocacy & Individual Planning Assist with the development, review, implementation, and follow-up of Individual Program Plans (IPPs) and other applicable individual service plans.

Participate in resident meetings and planning activities to help ensure individual needs, preferences, choices, and goals are communicated.

Support residents in expressing their concerns, making informed choices, and participating in decisions affecting their lives.

Educate residents about their rights and help them exercise those rights.

Advocate for residents to ensure concerns are heard, communicated, and addressed appropriately.

Promote dignity, independence, self-determination, inclusion, and meaningful community participation.

Monitor identified needs and communicate changes or concerns to the appropriate members of the interdisciplinary team.

Help coordinate follow-up on identified services, goals, and resident concerns.

Service Coordination & Communication Coordinate services and communicate with residents, families, guardians, authorized representatives, healthcare providers, and community service agencies, as appropriate.

Provide updates to families and authorized representatives in accordance with resident preferences, authorization requirements, confidentiality standards, and facility policies.

Assist with scheduling medical appointments, coordinating transportation, and arranging necessary support.

Accompany residents to appointments, meetings, and community activities when assigned.

Collaborate with nursing, programming, direct-care staff, and other departments to support continuity of care.

Help identify barriers to services and communicate concerns to the appropriate supervisor.

Follow up on appointments, referrals, recommendations, and other outstanding needs to support timely completion.

Community Activities &…