Front of House Team Member

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

* Full-time and Part-time

* * Candidates under the age of 16 will start at $10-$11/ hr.

Our Benefits Include:

* A fun work environment where you can positively influence others

* Flexible scheduling (and closed on Sundays)

* Learning first-hand from an experienced Operator and Restaurant Leaders

* Intentional growth and development to help you reach your professional goals

* Scholarship opportunities

* Free Employee Meals

* Paid Training

* Competitive pay

Front of House Team Member Responsibilities:

* Smile

* Create and Maintain Eye Contact

* Speak Enthusiastically

* Make Emotional Connections with Guests

* Honor and encourage others to follow the vision and values of the Restaurant

* Multitask quickly, yet thoroughly

* Be team-oriented, adaptable, dependable, with a strong work ethic

* Work on their feet for several hours at a time

* Communicate effectively with guests and Team Members

* Adhere to Chick-fil-A rules and dress code at all times

* Assembling, cleaning, maintaining and operating equipment: ice cream machine, soda drink fountains, lemonade and tea, and coffee machines, etc

* Fulfill other duties as required to assist team members and leadership with necessary tasks

* Other duties as assigned

Qualifications and Requirements:

* Consistency and reliability

* Be willing and able to work a flexible schedule

* Cheerful and positive attitude

* Loves serving and helping others

* Customer service oriented

* Detail-oriented

* Able to multi-task

* Over 16 available to open or close a minimum of 2 days a week
- One day must be Friday or Saturday

* Works well independently and in a team environment

* Have the ability to lift and carry 45 lbs

* Have the ability to stand for long periods of time

* Completing tasks and ensuring that products and guest experience are consistent with the Chick-fil-A brand, culture and the Operator's vision.

* Work with urgency to complete tasks efficiently and achieve operational excellence in all that you do.

* Preparing, assembling and serving products to food stations according to Chick-fil-A standards

* Communicate clearly with fellow team members and leaders.

* Stand for periods of up to 5 hours in length

* Basic mathematical and measurement skills

* Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning and equipment care.

* Always courteously greet guests.

* Able to lift up to 45 pounds

* Maintaining a well-groomed and clean appearance and always dressing professional

* Comply with all portion sizes, quality standards, and inspection standards

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A Delafield is locally owned and operated by Christy Anderson, an independent, franchised Operator who invests in the future of our Team Members and give back to our Lake Country Community.