ROPS Specialist II; Lab

Position Summary

Join to apply for the ROPS Specialist II (Lab) role at DaVita Kidney Care
.

Posting Date
: 09/19/2025
Location
: 3000 DaVita Way, Deland, Florida, , United States of America.

• Initiates collection follow up of all denials with insurance payer to ensure proper reimbursement on claims. Researches, appeals, resolves claim rejections and underpayments with the payer based on payer terms.
• Responds to written payer communications with appropriate action in timely manner;
  Processes claims, re-bills and appeals;
  Requests medical documentation from facilities;
  Types, scans (files in electronic claims library by payer) and mails appeal.
• Documents daily in the A/R system all follow up and communication on a patient account in a consistent and concise format and escalates issues to lead and supervisor based on department standards.
• Validates and requests insurance changes through the A/R system as required during collections process.
• Retrieves assigned data and prioritizes based on AR department guidelines.

• 2-4 years experience preferred.
• Intermediate computer skills and proficiency in MS Word, Excel, Outlook, and an electronic accounts receivable system required.
• Must have high school diploma.

• Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave.
• Professional development programs and virtual leadership courses.

We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.